Their prices and selection were awesome! It was like finding a secret site that no one else knew about. I will definitely be shopping with them again. - Jules B.
Living in Hawaii I am a major online shopper. Footwear etc. has given me the BEST customer service of any online purchase I have made in the past 7 years. I've already recommended you to all of my friends. - Beth T.
What terrific service you guys offer. This is my first order with you, but it won’t be my last. I’ve already recommended you to two of my friends. - Pat M.
I would just like to let all involved with my purchase, that this was handled with great professionalism from start to finish! In a day an age where customer service is a lost art, your people actually took it to the next level. I applaud you all and will spread the word on your behalf with pleasure. Thank you for all your top notch service! - Michael A.
I received my MBT Shoes yesterday. Tried them on and they are PERFECT!!!! I am so excited to have found your website. I will definitely be ordering more from you. Can't wait to share your site with other friends and family! - Nanci P.
I liked the fact that shipping and sales tax were already included in the advertised price. It required no extra calculations or comparisons to products found at other websites. There were no hidden fees; it was all very straight forward. - Marissa P.
I have always bought my MBT Shoes from Footwear etc. They are quite professional and resolve any problem flawlessly. I have personally recommended them to my family and friends, who in turn are satisfied with their orders from this reputable company. A++!! - Carmen V.
This the 4th pair of MBT Shoes I have purchased from Footwearetc.com and I am extremely satisfied with the quality and price. Customer service is excellent too. - Barry M.
I was trying to order MBT Shoes from another website, but they were sold out. Footwear etc. had their price matched and a huge selection to choose from. My bank had my billing address incorrect and your customer service rep. alerted me. They helped me complete the order and my shoes arrived very quickly with no hold-up. I was so impressed that I no longer feel like I need to shop around other sites for sales or "deals". The combo of the best prices and great service is the best deal! - Kathleen P.
Very prompt in sending MBT footwear. Love the selection and ability to get size I wanted. Have had the MBT Shoes for three days. I took the shoes to work and put them on for the whole afternoon. The next day I had them all day was on concrete most of the day running around. The third day I didn't wear them and regretted it. They are everything they say they are. I love them. - Kathy B.
I am very impressed with your site and customer service. Every issue or question that I have had has been answered in a very helpful and timely manner. It is very important for me to buy from a company that has great customer service. Thanks so much, I will definitely be buying shoes from your site again. - Meilee O.
Thank you for selling authentic UGG Boots! Great buy for less. I love that there is no shipping costs or sales tax. Thanks! I will definitely recommend your site and purchase again. - Kawana D.
I just wanted to let you know that I love your site. Your company offers the best prices on MBT Footwear on the web, and I loved the free overnight shipping option! I can't wait for my new MBT Sandals, and I will definitely be shopping on your site again. Keep up the good work. - Jaclyn S.
I think you pricematch policy is outstanding. Your return and exchange policy is also outstanding. When spending $250 on a single pair of shoes it's very comforting to know that I will be completely satisfied and that I'm being treated with the utmost respect as a customer, not nickel and dimed to death. - Heather O.
This is my fourth pair of MBT Shoes purchased from you! I always look forward to the outstanding customer service that I can trust from your company -- it is a joy to do business with you! - Phoebe B.
I contacted customer service because I could not get a confirmation online. Also, I called once more to change the color of my order and check on the status of the product delivery because it was a preorder. Both times the representative was exceptional. Thank you for your service and for fast delivery. - Nealy H.
They had what I wanted in stock, in my size (yeah!!!). No tax, no shipping, expedited shipping -- all add up to what I want when shopping online (is there any other way?). - Corinne S.
This is my second pair of MBT Shoes that I am buying from Footwear etc. I am very happy with the service that I received the first time around, and I will continue to shop with you because of the great customer service that I received. Thanks. - Ginny S.
I was very, very, delighted with the response in fulfilling my order, and your followup. I have already recommended to several people to order from Footwear etc. I certainly plan to again. Thank you again for your prompt response. It is a pleasure doing business with you.
- Sylvia A.
I was highly impressed with your website and the confidence I had to be able to purchase shoes online and have the choice to return them if I was not satisfied with them. - Demix T.
I have an ankle fusion and hate shopping for shoes, however, Footwear etc. carries the MBT Shoes - the only shoes I can wear, in many styles and I receive them quickly with no extra fees. I love the free socks they sent with my last order!
- Lauren B.
I am a first time shopper on your web site and I am really impressed! Thanks for the shipping upgrade! I just tracked my package and it is slated to arrive today - all the way from CA to FL! I'll be able to wear my new MBT Shoes over the weekend. Thanks again. I will surely be a repeat customer. - Leah P.
A wide selection of MBT shoes were available in my size and the shipping was unbelievably quick. The prices were the best that I found anywhere on the internet. - Rebecca L.
Every experience I have had with Footwear etc. has been positive, helpful and productive. Their customer support was invaluable and easy to access via telephone. They go the extra mile to keep their customers happy.
- Terri K.
I bought these MBT Sandals as a gift for my mother. I have worn MBT Shoes for 2 years - they are great - I call them my "magic shoes" because of the benefits of wearing them. My mother loves them so far. - Elise A.
I just wanted to let you know how happy I am with your service!! My items have arrived in a very short time and the customer service I received on the phone was excellent!! I am so impressed with your attention to the customer. I will be a repeat customer for sure! - Cindy H.
I have never before ordered anything from Footwear etc. The experience was wonderful. I even had to exchange the mocs I purchased for another size and it was such an easy process. I will definitely purchase from this vendor again. Thank you, Footwear etc., for caring about us, the customer. - Cindy D.
My family has been ordering shoes from you for awhile now and I would like to thank all of the customer service department for their prompt, courteous, pleasant and overall excellent service. Thank you for making buying shoes a nice experience. It is obvious your company cares very much for their customers. In a world where there is such a lack of concern your company stands out. Thank you. - Brenda S.
We exchanged our order. Footwear etc. was very friendly and helpful and went out of their way to make us happy. We will definitely use them again and recommend them. - Erwin C.
I just wanted to let you know how very pleased I am at how Footwear etc. handled my purchase. I cannot believe how fast your shipping was, not to mention that it was free! Also, the MBT shoes--which were on sale--were absolutely wonderful. You also included a free pen and shoe horn which was a very nice surprise. What a pleasant experience. I will definitely be purchasing all of my shoes from Footwearetc.com in the future. I will also recommend your company to all of my friends! - Dorothy B.
I love Footwear etc. and have ordered MBT shoes from them more than once. These are the only shoes I wear so I appreciate Footwear etc.'s wide selection and especially the occasional sales of discontinued models. The free shipping and free shipping returns are great.
- Sarah L.
I bought my first pair of high black MBTs from you several months ago and was extremely impressed not only with the product, but with the level of outstanding customer service! I referred numerous colleagues to your website. Everyone has been thrilled with their new MBTs purchased through you. A few people had to exchange their shoes, but again, your company surpassed their expectations for customer service every time. - Angela L.
Thank you very much for letting me know you received the shoes I sent back. I LOVE the personal, professional, competent manner in which your company does business. Best I have ever experienced! - Pamela B.
I received my shoes yesterday, and immediately wore them for a 3 mile walk. They are fantastic! They really made a difference. Your service is also to be commended. I can't remember when I got an ordered item so quickly. Thank you very, very much. I'm delighted with the entire transaction, and the merchandise. - Carmen A.
I love my new MBT sandals and wish I could wear them 24/7. I want you to know how much I appreciate your exceptional care and patience helping me buy my first pair of MBT shoes. Without you, I'm sure I'd never have found my correct size and I'd never have fallen in love with these shoes. - Victoria N.
I just want to take the time to let you know just how happy I am with your company. I purchased my first pair of MBT locally and then I found your website. Since then I am on to my 2nd purchase and I have referred anyone to you that ask me about my shoes. I am a nurse and I work 12 hour shifts, these shoe have saved my feet but more importantly your company has made purchasing an item effortless. Your customer service and expediency is impeccable. I am truly happy with my transactions with Footwear Etc and plan on making all of my footwear purchases with you from now on and all my friends. Thank you again for such a great experience in shopping. - Terri P.
Thank you for your courteous and informative reply. I have asked other vendors questions in the past, and they have failed to date to simply address the actual questions I asked. I just wanted to say that I appreciate your answering my questions. We assume this is expected, but in this day and age, it is noteworthy and really appreciated. I would do business with you again. Thanks. - Roxane P.
I really appreciate your help in this matter - the high level of customer service that you show, and the fact that you were so eager to see that I received the pair of MBT shoes that fit best. You have been of great help and I will certainly be shopping with Footwear etc. in the near future, and will also recommend it to my friends!
- Deborah K.
Just wanted to say thank you! I ordered on short notice, needing my shoes in time for a party tonight. Your customer service rep was kind enough to ship same day so that my shoes arrived in time. Thank you for going the extra mile! - Georgia P.
Your customer service is excellent! I don’t think I’ve ever received such good service before. - Audra R.
What amazing personal attention you have given me with my orders and concerns. Thank you so much for both the phone call and the e-mail replies. It says a lot for your company. I will tell my friends about Footwear etc. - Donna N.
What a pleasant surprise. I fully expected to receive my exchange, but I never expected correspondence of any type. Today, it is indeed a rare thing, for a company to care enough and take the time to write. I commend your business ethic. - John M.
Thanks for the great service! I appreciate the free shipping, the communication about my order, and the ability to track it. My order arrived in perfect condition. Also, a great price on the New Balance shoes. I’ll be sure to order with you again. - Dawn A.
What extraordinary customer service! Whether I receive my shoes by the end of this week or not, I am extremely impressed with the level of service I have received from your company. It is so rare to find someone who cares about providing good service anymore. This is my first order with your company - you can bet that I will be back and that I will recommend your company to my friends. Thank you. - Annette S.
Just a little note of thanks concerning the ease of use of your website, and the availability of shoes that I cannot find in most retail stores. Thank you for having large sizes too. I have a hard time finding shoes, and wear them out quickly. It helps to have a place to order them online. Thanks again. Keep up the good work! - Susan H.
Thanks for spending so much time on the phone with me, answering all of my questions. Thanks for being so patient. Everyone at Footwear etc. is so nice and easy to work with; it makes purchasing so easy and such a pleasure. And your shoes are so unbelievably comfortable...I should also let you know how much I appreciate the free shipping. I will buy from Footwear etc. in the future - you just make it so easy and hassle-free, and are genuinely friendly over the phone. - Michelle K.
Thank you for your wonderful customer service! I love my BeautiFeel shoes and know just where I will keep ordering them from! You can be sure all of my friends will hear about Footwear etc. It is so hard to find a store that stands behind what they sell. Thanks again. - Vickie F.
Wow! This is the first time I have ordered from Footwear etc., and I must say you have outstanding customer service, as well as a great website. Thank you very much for the rapid response, and for standing behind your word. I anticipate this will not be the last time I’ll be placing an order with your company! - Anita O.
Your customer service is great, and we appreciated your service, reliability and large selection of comfortable shoes. My Beautifeel’s are the most comfortable shoes I have ever worn, and you have the best prices I’ve found. You have a customer for life! I will be ordering from you again. - Kristi S.
I have placed two orders recently with your company and would be happy to recommend you to anyone. Everything was easy, arrived as promised and communication was excellent. Thank you. - Lesley B.
I want to thank Wayne for his patience and help in choosing my MBT shoes. He really is about customer assistance - excellent person! Employees like him really make the difference in whether a customer will come back in the future and tell their friends and family. I will buy again from Footwear etc. - Rosario J.
Thank you for everything regarding my recent MBT order. Your price, coupled with free shipping, no sales tax, and the free socks made it the best deal on the Internet for MBTs. Your speedy delivery was great, too. - Carol B.
I want to thank you for your exceptional customer service at Footwear etc. It is not often that I find online services that provide such great service. Your return policy is effortless and the turn around time to receive replacement product is just as good. With this type of customer service, I will be ordering again in the future. Thank you. - Janet L.
Wanted to thank you for such great service and such a great price. We have been wearing MBT's exclusively for over 3 years - always purchased them locally - not any more. You are our new shoe source. Thank you! - Tom H.
I am just emailing you to let you know that since I have received my MBT shoes, I have referred 5 of my friends to your website. I have been very impressed by your customer service & commitment to customer satisfaction! I love my MBT’s and will certainly buy from you again when I am ready for another pair! Thanks for the great job that you all do. Just want you know it is appreciated and the word is being spread about how awesome you all are! - Deborah M.
I appreciate the wonderful customer service I received from Michelle. It made my day. I love my new Ugg boots too. I will recommend your company to all of my friends and will put you in my favorites section. - Sharon H.
